Privacy policy

Information note on processing of personal data

This information note describes how the site manage the processing of personal data of users who consult it. The information note is provided pursuant to art. 13 of Legislative Decree no. 196/2003, Code regarding the protection of personal data of those who interact with the web services of Fluidofiume, electronically accessible from the address The information note is provided only concerning the site and not concerning other websites that may be consulted by the user through links.
Pursuant to article 13 of the aforementioned law, we inform you of the following information regarding the processing of your personal data.

Data controller and processor

The data controller is Fluidofiume di Eduardo Grillo, registered office in via per Marciaga, 9 - 37016 Garda (VR) Italy.

Type and source of data processed

The personal data processed by Fluidofiume are gathered directly from the Site users when they sign up for the services offered (for example subscription to the newsletter or request information form).
Simply browsing the Site, without signing up for any online services, may imply the acquisition of completely anonymous data. The transmission of such data is an inherent feature of Internet communication protocols.
The Site does in fact use tracking systems and cookies to gather information about the way its web pages are used by the visitors. The tracking systems collect information (such as the type of browser used, the pages viewed, the nationality of the server used by the computer, the date of view and other parameters related to the operating system and the user's computer context. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are kept for the times defined by the relevant legal regulations.The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.
To get more information on the cookies used by the website you can click here.

Purpose of processing

The personal data collected in the registration forms for services on the Site and/or any data collected while browsing the website, including any sensitive data of which Fluidofiume may come into possession through the client’s own initiative, related to specific operations or services requested by the client (for example to subscribe to the Newsletter), will be processed for the following purposes:

(i) fulfilling obligations required by laws, regulations, European standards, and the provision of the authorities and monitoring organizations;

(ii) managing and fulfilling pre-contractual and/or contractual relations with customers/users in Italy, in the European Union and beyond, by entering the data supplied into Fluidofiume’s electronic systems;

(iii) sending information and commercial promotions, also on the basis of the consumer choices and preferences expressed, by telephone and e-mail, regarding Fluidofiume’s range of products and services, as well as for market research, surveys and customized or statistical analyses. To this end, the information obtained from browsing on the website and from the other services offered may be used and processed electronically.

In accordance with articles 24.1.b) and 43.1.b), of the Code, no specific consent is required for processing related to points (i) – (ii). Other than this, the interested party should mark the specific box on the registration form to express their consent to data processing (with the exception of sensitive data) for the purposes stated in point (iii).

Processing methods

With reference to the purposes aforementioned, the data processing, including the operations stated in the definition of “processing” laid down in article 4 of the Code (such as collection, recording, processing, extraction, comparison, communication and deletion), will take place using manual and automated instruments, for which Fluidofiume has taken suitable security measures in order to ensure the integrity and confidentiality of the data and to prevent the loss of data, illegal or not correct use and non-authorized access.

Compulsory/optional nature of data entry

Data is provided at the user’s discretion. However, failure to provide the data indicated in the registration form, or other personal data that may be required in order to initiate any contractual relations and provide the service requested, may make it impossible for Fluidofiume to initiate and/or continue the contractual relations, fully or in part, i.e., fulfil the request for the provision of the services.

Categories of parties to whom the data may be disclosed, or who may have access to it

Personal data may be disclosed to other companies that Fluidofiume may appoint for the management of contractual relations with clients, i.e., for its own organizational and business requirements, including those specialized in: (a) services for the acquisition, recording and processing of data; (b) banking, financial and insurance services, including parties operating in the management of payment systems; (c) activities of printing, conveyance, enveloping, transport and sorting of communications; (d) archiving services for documentation regarding contractual relations; (e) debt collection services; (f) IT services and management services for the Fluidofiume system and for the telecommunications networks (including e-mail); (g) firms or companies providing assistance and consultancy; (h) parties performing control, auditing and certification of Fluidofiume’s activities; (i) market analyses and communication services for the proposal of standard and personalized commercial offers. These parties will process the clients’ personal data as autonomous data controllers, i.e., they can have access to the data as external data processors where specifically nominated, in line with article 29 of the Code. Your personal data will also be accessible to employees and collaborators, including external collaborators, specifically appointed to process it (with selected access according to their function), belonging to services and central offices and/or to the sales network of Fluidofiume. The list of external data processing companies will be kept up to date by the Fluidofiume Registered Office.

Rights in accordance with Art. 7 of the Code and cancellation of data

With reference to the processing of personal data, in accordance with article 7 of the Code, persons whose personal data is held have the right at any time to enquire as to the existence of this data, to be informed of its content and origin, to verify that it is correct or to request that it be updated, integrated or corrected.

In accordance with the same article, they also have the right to request that it be deleted or rendered anonymous, or that data processed in violation of the law be blocked, and in any case to oppose its processing for legitimate reasons.
Requests pursuant to article 7 of the Code should be addressed to Fluidofiume of Eduardo Grillo - via per Marciaga, 9 – 37016 Garda (VR).

The described "Privacy Policy" of this Site may be subject to updates.